All items must be returned within 14 days from invoice date, unworn, unwashed and with tags. Mr Charles will only accept returned goods if they are in their original condition, free of any markings and damage. The customer must pay the return freight to our warehouse on the Gold Coast.
Mr Charles cannot accept the return of goods if:
Mr Charles will consider claims for:
Please be aware the original invoice number must be supplied before claim can proceed.
Returns must be sent by the customer within 14 days of invoice, direct to Mr Charles’ head office.
Unit 4 Jupiter Plaza
12-20 Lawrence Drive
Nerang, Queensland 4211
Phone 1800 810 182