At Mr Charles, we don’t believe we’ve done our job unless you’re completely satisfied. Which is why we strive for the highest standards at all times – in terms of our fabrics, our garments, our range and our service to you.
We’re a customer-driven company. So we never look at our relationship with customers as a simple customer/supplier relationship – we look at it as a partnership. By working together we can deliver the best uniform solution for your school.
We can help you plan and design your school’s complete uniform, or simply supply a better value-for-money alternative to an item already on your list: school shirts, blazers, shorts, trousers, socks, skirts, school bags, caps. No matter what your college requires, you can be assured Mr Charles can help.
We take the time to make or source for you the best quality uniform at the most competitive price. We achieve this objective each time through using high quality fabrics, haberdashery, and skilled employees.
Our team is honest, reliable, and respectful with each of our customers at all times. We aim to give prompt attention to queries and quote requests and welcome feedback for continually improving our service.
Purchase any Mr Charles product with complete peace of mind. Mr Charles guarantees the assembly of its garments, colour fastness, and all haberdashery with a repair, replacement, or credit policy. Rest assured, if the garment is beyond repair and we are unable to replace the garment we will credit you in full for that garment.
If you are dissatisfied with the garment and wish to return it for a repair/replacement, or credit, then you must return the garment within 14 days from invoice, in an unwashed, unworn, and unaltered state with its original swing ticket and invoice
You can call our head office to arrange return of the faulty garment, or call your local representative to discuss a solution. Call 1800 810 182